My Agent
Switch on Alexandros, your guest support agent, for $25 per property per month. White glove onboarding is free for your first month.
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Your agents, your system and everything they know, in one place.
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Overview
Three steps to switch Alexandros on
Your agents
Every plan starts with Alexandros at $25 per property per month, and the Manager is included. Unlock Marika, or the Manager’s Keymaster skill set, for $25 per property per month each.
How unlocking is billed
Before your first payment, an unlock is simply added to your first invoice. Once your account is active, you pay only for the days left in the current month, and the agent switches on when that invoice is paid. From the next month it is on your regular invoice. Turning an agent off takes effect at the end of the month you have paid for.
Connect your PMS
Your agent works on the property management system you already run. Keys are stored encrypted and never shown again.
Your connections
Memories
Upload what your agent should know: house rules, check-in and access instructions, prices, answers to common questions and past guest chats.
How to export a WhatsApp chat
In WhatsApp, open the chat and choose Export chat. Upload the file you get, a .txt or a .zip, here: it goes under Guest messages (WhatsApp).
Write a note instead
Google Drive links
How to share a Drive link
In Google Drive, choose Share on the folder or file, set General access to “Anyone with the link” as a viewer, then copy the link and paste it here. Our team imports it; the portal itself never opens it.
What your agent has been given
Onboarding survey
Short sections on how you run your stays. Save each one as you go and come back any time. Leave out door codes and passwords.
Your library
The universal library of skills, rules, facts and prices; the skills, guardrails and rules written for your business; and Copilot cards to propose changes.