Roadmap
What runs today, what is in development, and what arrives at the end of October.
Alexandros
Guest support
Sells upgrades and third-party extras
Early check-in, late checkout, an extra guest and pet fees. He also sends menus and third-party products such as rental cars, and keeps third-party sales in a separate spreadsheet.
Replies to positive reviews automatically
Guides guests to the door
Full check-in capability: he uses the guest's location and step-by-step help to get them to the property.
Coordinates cleaning and maintenance
He messages cleaners, delegates checkout cleans to them and keeps the property manager notified.
Sends repair and emergency alerts by WhatsApp and email
The Manager
Governs the agents, under the name you choose for your company. Its Keymaster skills are unlocked for $25 per property per month.
Holds your rules and authorises every change
Routine work goes out on its own. Anything that touches money, damage or legal matters waits for a person's approval.
Keymaster: keeps passwords, IDs and card details siloed
Passwords and sensitive data such as IDs and credit cards are each kept in their own silo. Keymaster is the Manager's special skill set, unlocked for $25 per property per month.
Keymaster: gives staff and third parties the right access
Each staff member and third party gets the authorisations their job needs, and nothing more.
Marika
Listings and pricing
Edits every listing and every price
Makes the rules for listings and pricing
In development
The next skill set, being built now.
Reviews V2
A new skill set for Marika
Confirms every issue from the stay was fixed
Before the reply to a guest's review is posted, Marika checks with management that each issue raised during the stay was corrected.
Lists every fix in the reply to the review
Coming at the end of October
One new agent, for calls.
Katina
The calls agent. Not built yet.
Emergency calls
Calls to staff, third parties and guests